Interprofessional Team Conflict Resolution: A Critical Literature Review.

Autor:	Orchard C; Dr. Orchard: Professor Emerita, Adjunct Research Professor, Arthur Labatt Family School of Nursing, University of Western Ontario, London, Ontario, Canada. Dr. King: Adjunct Research Professor, Arthur Labatt Family School of Nursing, University of Western Ontario, and Distinguished Senior Scientist, Bloorview Research Institute, Toronto, Ontario, Canada. Dr. Tryphonopoulos: Assistant Professor, Arthur Labatt Family School of Nursing, University of Western Ontario, London, Ontario, Canada. Dr. Gorman: Associate Professor and Chair Department of Thanatology, King's University College at Western University, London, Ontario, Canada. Dr. Ugirase: Manager, Nursing Programs, School of Health Sciences, College Boreal. Ontario, London, Ontario, Canada. Mr. Lising: Team-Based Practice and Education Lead at Centre for Interprofessional Education, University of Toronto, Toronto, Ontario, Canada. Dr. Fung: Professor, Chair/Chief Department of Otolaryngology, Health and Neck Surgery, Schulich School of Medicine, Faculty of Medicine and Dentistry, University of Western Ontario, London, Ontario, Canada., King G, Tryphonopoulos P, Gorman E, Ugirase S, Lising D, Fung K
Jazyk:	angličtina
Zdroj:	The Journal of continuing education in the health professions [J Contin Educ Health Prof] 2023 Jul 17. Date of Electronic Publication: 2023 Jul 17.
DOI:	10.1097/CEH.0000000000000524
Abstrakt:	Introduction: Although concern related to conflicts within health care teams has been discussed in the literature, most studies have focused on individuals' personal conflict management style identification or on managers resolving workplace conflicts between parties. The purpose of this review was to identify significant components in the field of conflict with particular attention to conceptual findings that may be integrated into understanding interprofessional health care team conflict and its resolution. Methods: A critical review of the conflict literature across many fields was undertaken using the method identified by Grant and Booth, incorporating literature-search, appraisal, synthesis, and analysis. Results: This critical review explored existing models and schools of thought to provide an overview of how conflict is conceptualized, its focus on interpersonal and workplace issues, team conflict application and training in team conflict resolution, and finally a summary of this review's contribution to interprofessional health care team conflict and its resolution. Conclusions: Team conflict is comprised of three forms-relationship, task, and process. When team building occurs that incorporates training in the use of an adapted constructive controversy approach, there is a greater opportunity to enhance the quality of a cooperative approach to patients' care planning. Training in team conflict resolution is needed as a key ingredient to ensure all team members can enhance the effectiveness and quality of interprofessional client-centered collaborative practice. This benefits not only the health providers in the team, but also their clients/patients who are recipients of their shared teamwork. Competing Interests: Disclosures: The authors declare no conflict of interest. (Copyright © 2023 The Alliance for Continuing Education in the Health Professions, the Association for Hospital Medical Education, and the Society for Academic Continuing Medical Education.)
Databáze:	MEDLINE
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