Impact of Accreditation Certification on Improving Healthcare Quality and Patient Safety at Johns Hopkins Aramco Healthcare.

Autor:	Al-Sayedahmed H; Department of Quality and Patient Safety, Johns Hopkins Aramco Healthcare, Dhahran, Saudi Arabia., Al-Tawfiq J; Department of Quality and Patient Safety, Johns Hopkins Aramco Healthcare, Dhahran, Saudi Arabia., Al-Dossary B; Department of Quality and Patient Safety, Johns Hopkins Aramco Healthcare, Dhahran, Saudi Arabia., Al-Yami S; Department of Quality and Patient Safety, Johns Hopkins Aramco Healthcare, Dhahran, Saudi Arabia.
Jazyk:	angličtina
Zdroj:	Global journal on quality and safety in healthcare [Glob J Qual Saf Healthc] 2021 Aug 06; Vol. 4 (3), pp. 117-122. Date of Electronic Publication: 2021 Aug 06 (Print Publication: 2021).
DOI:	10.36401/JQSH-21-8
Abstrakt:	Introduction: Accreditation gained worldwide attention as a means of increasing awareness of medical errors, improving healthcare quality, and ensuring a culture of safety. Johns Hopkins Aramco Healthcare has been accredited by Joint Commission International (JCI) since 2002. The aim of this study was to evaluate the effect of the accreditation process on healthcare quality performance by maintaining compliance with the requirements of JCI's international patient safety goals (IPSGs) over a 4-year period and how this was reflected by patient safety and satisfaction. Methods: In Johns Hopkins Aramco Healthcare, the six JCI IPSGs are part of the as key performance indicators that reflect organizational performance in different services. For this study, data from January 2017 to the end of 2020 were analyzed apropos performance and correlation with patient experience. Results: The IPSGs data analysis showed that general performance was maintained above the target values (> 90%-96%) in all IPSGs. This was significantly reflected in high patient satisfaction during this period, with Pearson correlation of 0.9 and p < 0.000. Conclusions: Maintaining accreditation status over time enhances patients' confidence in an organization and its leadership as providers of safe, quality healthcare services. However, individual staff perception, commitment, accountability, and responsibility have an influence on performance, the organization's accreditation status, and patients' experiences. Competing Interests: Conflict of Interest: None. (© Innovative Healthcare Institute.)
Databáze:	MEDLINE
Externí odkaz:	Zobrazit plný text záznamu