Information technologies as organizational support for the COVID-19 coping actions: Nurses' discourse.

Autor: Guedes HCDS; Universidade Federal da Paraíba, João Pessoa, PB, Brazil.; Scholarship holder at the Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq), Brazil., Silva Júnior JNB; Universidade Federal da Paraíba, João Pessoa, PB, Brazil., Januário DC; Universidade Federal da Paraíba, João Pessoa, PB, Brazil., Trigueiro DRSG; Universidade Federal da Paraíba, João Pessoa, PB, Brazil., Leadebal ODCP; Universidade Federal da Paraíba, João Pessoa, PB, Brazil., Barrêto AJR; Universidade Federal da Paraíba, João Pessoa, PB, Brazil.
Jazyk: English; Portuguese; Spanish; Castilian
Zdroj: Revista latino-americana de enfermagem [Rev Lat Am Enfermagem] 2023; Vol. 31, pp. e3855.
DOI: 10.1590/1518-8345.6202.3855
Abstrakt: Objective: to analyze nurses' discourse about the potentialities in using information technologies as organizational support for the COVID-19 coping actions in Primary Health Care.
Method: a qualitative and exploratory study conducted in the Family Health Strategy units from the city of João Pessoa, Paraíba, Brazil. Data collection was carried out from September to November 2021 with 26 nurses selected through the snowball technique, resorting to a semi-structured interview script. The empirical material was organized in the Atlas.ti 9 software and grounded on the theoretical-methodological contribution of Discourse Analysis, French Line.
Results: three discursive blocks were evidenced: innovation based on social media; health education actions; resoluteness in organizational actions, presenting the relevance of the WhatsApp®, Instagram® and Facebook® apps as strategic resources, in order to collaborate in the Primary Health Care are with the organization of health actions against COVID-19 by nurses.
Conclusion: health units have the potential to strengthen the assistance provided through digital organizational devices; however, they need political support that invests in the structure and strategies to enhance organization of the health actions.
Databáze: MEDLINE