Making a voice heard: evaluation of a new service delivery in augmentative and alternative communication through qualitative interviews with people without natural speech.

Autor: Zinkevich A; Department of Health Services Research, Carl von Ossietzky University of Oldenburg, Oldenburg, Germany. anna.zinkevich@uni-oldenburg.de., Uthoff SAK; Department of Health Services Research, Carl von Ossietzky University of Oldenburg, Oldenburg, Germany., Boenisch J; Department of Special Education and Rehabilitation, University of Cologne, Cologne, Germany., Sachse SK; Department of Special Education and Rehabilitation, University of Cologne, Cologne, Germany., Schnack H; Department of Health Services Research, Carl von Ossietzky University of Oldenburg, Oldenburg, Germany., Garbe C; Department of Special Education and Rehabilitation, University of Cologne, Cologne, Germany., Bernasconi T; Department of Special Education and Rehabilitation, University of Cologne, Cologne, Germany., Ansmann L; Department of Health Services Research, Carl von Ossietzky University of Oldenburg, Oldenburg, Germany.; Institute of Medical Sociology, Health Services Research, and Rehabilitation Science (IMVR), Chair of Medical Sociology, University of Cologne, Cologne, Germany.
Jazyk: angličtina
Zdroj: BMC research notes [BMC Res Notes] 2023 Mar 29; Vol. 16 (1), pp. 42. Date of Electronic Publication: 2023 Mar 29.
DOI: 10.1186/s13104-023-06310-5
Abstrakt: Objective: Due to communication barriers, people without natural speech who use augmentative and alternative communication (AAC) are rarely interviewed about their healthcare needs, expectations, and experiences. This qualitative interview study aims to investigate how AAC users evaluate a new service delivery (nSD) in AAC care in Germany.
Results: We conducted 8 semi-structured qualitative interviews with 8 AAC users. The results of the performed qualitative content analysis show a positive evaluation of the nSD among AAC users. Contextual factors were identified that seem to hinder the achievement of the intervention goals. These include caregivers' prejudice and inexperience with AAC and an unfavourable environment in which AAC is used.
(© 2023. The Author(s).)
Databáze: MEDLINE
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