Factors that favor or hinder the acquisition of a digital culture in large organizations in Chile.
| Autor: | Busco C; Faculty of Engineering and Sciences, Department of Industrial Engineering, Universidad Diego Portales, Santiago, Chile., González F; Faculty of Engineering and Sciences, Department of Industrial Engineering, Universidad Diego Portales, Santiago, Chile., Aránguiz M; Faculty of Engineering and Sciences, Department of Industrial Engineering, Universidad Diego Portales, Santiago, Chile. |
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| Jazyk: | angličtina |
| Zdroj: | Frontiers in psychology [Front Psychol] 2023 Mar 09; Vol. 14, pp. 1153031. Date of Electronic Publication: 2023 Mar 09 (Print Publication: 2023). |
| DOI: | 10.3389/fpsyg.2023.1153031 |
| Abstrakt: | Organizational culture is often perceived as a valuable strategic asset supporting business transformation and the exploitation of digital technologies. Still, it can also be the source of inertia that impedes change. The research question proposed is What factors favor or hinder the acquisition of digital culture in large organizations in Chile? The aim is to rank factors that promote a digital culture based on the perception of executives using the Delphi method. The expert panel was selected with strategic criteria, considering practical knowledge, up-to-date experience on the subject, and having high decision-making positions in large companies in Chile. The main statistics used are media, maximum, minimum, and average range, along with the search for consensus determined by the interquartile range and Kendall's W concordance coefficient. Results show a high level of agreement on the importance of digital strategy and digital leadership factors when favoring a digital culture in large companies in Chile. However, large companies in Chile must pay attention to the conservative triad of elements that characterize Chilean work culture that considers the belief that changes are exclusively possible when commanded by the strategic apex, a hierarchical work culture that prevents collaborative work, and the rejection of disruptive change. These factors and cultural characteristics will likely hinder any attempt to succeed in a digital transformation plan. Competing Interests: The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest. (Copyright © 2023 Busco, González and Aránguiz.) |
| Databáze: | MEDLINE |
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