Quality management in the COVID-19 pandemic: nursing action plan.
| Autor: | Braga FACO; Universidade Federal Fluminense. Niterói, Rio de Janeiro, Brazil., Lins SMSB; Universidade Federal Fluminense. Niterói, Rio de Janeiro, Brazil., Christovam BP; Universidade Federal Fluminense. Niterói, Rio de Janeiro, Brazil., Souza OAB; Universidade Federal Fluminense. Niterói, Rio de Janeiro, Brazil. |
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| Jazyk: | English; Portuguese |
| Zdroj: | Revista brasileira de enfermagem [Rev Bras Enferm] 2023 Feb 03; Vol. 76Suppl 1 (Suppl 1), pp. e20220272. Date of Electronic Publication: 2023 Feb 03 (Print Publication: 2023). |
| DOI: | 10.1590/0034-7167-2022-0272 |
| Abstrakt: | Objectives: to describe the implementation of a nursing action plan to face the pandemic of COVID 19 in a University Hospital in the state of Rio de Janeiro. Methods: this is an experience report, in which two management tools were used: the Ishikawa Diagram to identify problems and the 5W2H spreadsheet to outline the actions according to the situations presented. Results: four categories were listed in two groups: 1- Actions of the Nurse Manager in the Organization of Logistics, Infrastructure and Care: materials and environment; and 2- Nursing Human Resources Management and Continuing Education: method and human resources. Final Considerations: the plan developed showed the role of nursing management, with the search for best care practices, development of protocols, carrying out multi-professional training and management of supplies. |
| Databáze: | MEDLINE |
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