Simple changes to the reporting environment produce a large reduction in the frequency of interruptions to the reporting radiologist: an observational study.

Autor: Banziger C; School of Medicine, University of St Andrews, St Andrews, Scotland, UK., McNeil K; Department of Radiology, NHS Tayside, Ninewells Hospital, Dundee, Scotland, UK., Goh HL; Department of Radiology, NHS Greater Glasgow and Clyde, Glasgow, Scotland, UK., Choi S; Department of Radiology, Royal Hospital for Children and Young People, Edinburgh, Scotland, UK., Zealley IA; Department of Radiology, NHS Tayside, Ninewells Hospital, Dundee, Scotland, UK.
Jazyk: angličtina
Zdroj: Acta radiologica (Stockholm, Sweden : 1987) [Acta Radiol] 2023 May; Vol. 64 (5), pp. 1873-1879. Date of Electronic Publication: 2022 Nov 27.
DOI: 10.1177/02841851221139624
Abstrakt: Background: Interruptions are a cause of discrepancy, errors, and potential safety incidents in radiology. The sources of radiological error are multifactorial and strategies to reduce error should include measures to reduce interruptions.
Purpose: To evaluate the effect of simple changes in the reporting environment on the frequency of interruptions to the reporting radiologist of a hospital radiology department.
Material and Methods: A prospective observational study was carried out. The number and type of potentially disruptive events (PDEs) to the radiologist reporting inpatient computed tomography (CT) scans were recorded during 20 separate 1-h observation periods during both pre- and post-intervention phases. The interventions were (i) relocation of the radiologist to a private, quiet room, and (ii) initial vetting of clinician enquiries via a separate duty radiologist.
Results: After the intervention there was an 82% reduction in the number of frank interruptions (PDEs that require the radiologist to abandon the reporting task) from a median 6 events per hour to 1 (95% confidence interval [CI] = 4-6; P  < 0.00001). The overall number of PDEs was reduced by 56% from a median 11 events per hour to 5 (95% CI = 4.5-11: P  < 0.00001).
Conclusion: Relocation of inpatient CT reporting to a private, quiet room, coupled with vetting of clinician enquiries via the duty radiologist, resulted in a large reduction in the frequency of interruptions, a frequently cited avoidable source of radiological error.
Databáze: MEDLINE