A systematic literature review on persuasive technology at the workplace.

Autor: Wenker K; Friedrich-Alexander-Universität (FAU), Erlangen-Nürnberg, Germany.
Jazyk: angličtina
Zdroj: Patterns (New York, N.Y.) [Patterns (N Y)] 2022 Aug 12; Vol. 3 (8), pp. 100545. Date of Electronic Publication: 2022 Aug 12 (Print Publication: 2022).
DOI: 10.1016/j.patter.2022.100545
Abstrakt: Employees face decisions every day-in the absence of supervision. The outcome of these decisions can be influenced by digital workplace design through the power of persuasive technology. This article provides a structured literature review based on recent research on persuasive technology in the workplace. It examines the design and use of persuasive systems from a variety of disciplinary perspectives and theories. The reviewed studies were categorized into the research streams of technology design, user-centered research, and gamification. The purpose of the studies is categorized using a modified definition of the persuasive systems design model. A number of experimental studies show that alignment of the employee's behavior with the employer's agenda can be achieved. A robust finding is the key role of interactivity in granting employees a subjective experience of rapid and meaningful feedback when using the interface.
Competing Interests: The author declares no competing interest.
(© 2022 The Author(s).)
Databáze: MEDLINE