Virtual Behavioral Health Treatment Satisfaction and Outcomes Across Time.

Autor:	Waite MR; Aurora Behavioral Health Services, Advocate Aurora Health, Wauwatosa, WI.; Advocate Aurora Research Institute, Advocate Aurora Health, Milwaukee, WI., Diab S; Advocate Aurora Research Institute, Advocate Aurora Health, Milwaukee, WI.; Chicago Medical School, Rosalind Franklin University of Medicine and Science, North Chicago, IL., Adefisoye J; Aurora University of Wisconsin Medical Group, Advocate Aurora Health, Milwaukee, WI.
Jazyk:	angličtina
Zdroj:	Journal of patient-centered research and reviews [J Patient Cent Res Rev] 2022 Jul 18; Vol. 9 (3), pp. 158-165. Date of Electronic Publication: 2022 Jul 18 (Print Publication: 2022).
DOI:	10.17294/2330-0698.1918
Abstrakt:	Purpose: The COVID-19 pandemic continues to have major and long-lasting impacts on health care delivery and mental health. As health care shifted to telehealth, legislation was adjusted to expand telehealth allowances, creating a unique opportunity to elucidate outcomes. The aim of this study was to assess long-term patient and clinician satisfaction and outcomes with virtual behavioral health. Methods: Data were obtained over 16 months from surveys to patients and clinicians receiving/providing virtual treatment. Outcomes data also were collected from medical records of adults receiving in-person and virtual behavioral health treatment. Data were summarized using descriptive statistics. Groups were compared using various chi-squared tests for categorical variables, Likert response trends over time, and conditional independence, with Wilcoxon rank-sum or Jonckheere trend test used to assess continuous variables. P-values of ≤0.05 were considered statistically significant. Results: Patients gave high ratings to virtual treatment and indicated a preference for virtual formats. Both patient and clinician preference for virtual visits increased significantly with time, and many clinicians perceived virtual services to be equally effective to in-person. Virtual programs had higher completion rates, attendance rates, and number of treatment visits, suggesting that virtual behavioral health had equivalent or better outcomes to in-person treatment and that attitudes toward telehealth changed over time. Conclusions: If trends found in this study continue, telehealth may emerge as a preferred option long term This is important considering the increase in mental health needs associated with the COVID-19 pandemic and the eventuality that in-person restrictions ease as the pandemic subsides. Competing Interests: Conflicts of Interest None. (© 2022 Aurora Health Care, Inc.)
Databáze:	MEDLINE
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