Engaging nurses to achieve a culture of excellence: a children's hospital journey towards Pathway to Excellence accreditation.

Autor: Cronshaw A; Nottingham Children's Hospital, Nottingham University Hospitals NHS Trust, Nottingham, England., Boddye E; Nottingham Integrated Sexual Health Services, Nottingham University Hospitals NHS Trust, Nottingham, England., Reilly L; Nottingham Children's Hospital, Nottingham University Hospitals NHS Trust, Nottingham, England., Boardman R; Nottingham Children's Hospital, Nottingham University Hospitals NHS Trust, Nottingham, England., Portas L; Nottingham Integrated Sexual Health Services, Nottingham University Hospitals NHS Trust, Nottingham, England., Hagan J; Nottingham Children's Hospital, Nottingham University Hospitals NHS Trust, Nottingham, England., Griffiths S; Nottingham Integrated Sexual Health Services, Nottingham University Hospitals NHS Trust, Nottingham, England., Donovan H; Nottingham Children's Hospital, Nottingham University Hospitals NHS Trust, Nottingham, England., Clark D; Nottingham Children's Hospital, Nottingham University Hospitals NHS Trust, Nottingham, England., Collins L; Neonatal intensive care unit, Nottingham Children's Hospital, Nottingham University Hospitals NHS Trust, Nottingham, England., Linley B; Neonatal services, Nottingham Children's Hospital, Nottingham University Hospitals NHS Trust, Nottingham, England., Salt S; Nottingham Children's Hospital., Wright S; Nottingham Children's Hospital, Nottingham University Hospitals NHS Trust, Nottingham, England., Sheahan-Parry M; Trent Regional Cleft Network, Nottingham Children's Hospital, Nottingham University Hospitals NHS Trust, Nottingham, England., Cooper J; Institute of Nursing and Midwifery Care Excellence, Nottingham University Hospitals NHS Trust, Nottingham, England., Jones K; Institute of Nursing and Midwifery Care Excellence, Nottingham University Hospitals NHS Trust, Nottingham, England., Sunderland M; Nottingham University Hospitals NHS Trust, Nottingham, England (retired)., Charles Manning J; Nottingham Children's Hospital, Nottingham University Hospitals NHS Trust, Nottingham, England., Chrispen Marufu T; Nottingham Children's Hospital, Nottingham University Hospitals NHS Trust, Nottingham, England.
Jazyk: angličtina
Zdroj: Nursing management (Harrow, London, England : 1994) [Nurs Manag (Harrow)] 2021 Dec 02; Vol. 28 (6), pp. 29-35.
DOI: 10.7748/nm.2021.1980
Abstrakt: High-quality nursing care is linked to improved patient experience and patient outcomes, so having work environments that nurture a culture of nursing excellence is fundamental to delivering high-quality patient care. The American Nurses Credentialing Center (ANCC) runs the Pathway to Excellence programme, an international accreditation recognising healthcare organisations that provide nurses with a positive and safe practice environment in which they can excel. In 2020, Nottingham Children's Hospital became the first children's hospital in Europe to gain Pathway to Excellence accreditation, demonstrating that it has developed a culture of nursing excellence and a positive environment for nurses to work in. This article describes the hospital's journey towards accreditation. Crucial to its success were strategic planning, transformational leadership and using a change management approach, as well as effective staff engagement guided by the ADKAR model for change, an acronym representing five individual outcomes in terms of awareness, desire, knowledge, ability and reinforcement.
Competing Interests: Joseph Charles Manning is a current recipient of an NIHR HEE funded ICA Clinical Lectureship. The views expressed in this article are those of the authors and not necessarily those of the NIHR or the Department of Health and Social Care. All authors conceptualised and designed the Pathway to Excellence project and were involved in its implementation, and contributed to the drafting, critical review and revision of the manuscript.
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Databáze: MEDLINE