ORTHOPAEDIC TELEMEDICINE SERVICES DURING THE CURRENT NOVEL CORONAVIRUS PANDEMIC.

Autor: Lara PHS; Prevent Senior, Orthopaedics and Traumatology Group, São Paulo, São Paulo, Brazil., Oliveira CN; Prevent Senior, Orthopaedics and Traumatology Residents Group, São Paulo, São Paulo, Brazil., Oliveira VTC; Prevent Senior, Orthopaedics and Traumatology Residents Group, São Paulo, São Paulo, Brazil., Araújo TA; Prevent Senior, Orthopaedics and Traumatology Residents Group, São Paulo, São Paulo, Brazil., Oliveira VOM; Prevent Senior, Orthopaedics and Traumatology Group, São Paulo, São Paulo, Brazil., Arliani GG; Prevent Senior, Orthopaedics and Traumatology Group, São Paulo, São Paulo, Brazil.
Jazyk: angličtina
Zdroj: Acta ortopedica brasileira [Acta Ortop Bras] 2022 Jan 28; Vol. 30 (1), pp. e252138. Date of Electronic Publication: 2022 Jan 28 (Print Publication: 2022).
DOI: 10.1590/1413-785220223001e252138
Abstrakt: Introduction: To evaluate the use of telemedicine by physicians specializing in orthopaedics and traumatology at the authors' institution, and to assess the rates of satisfaction and resolution for this type of care. The current global coronavirus disease 2019 (COVID-19) pandemic has resulted in the expansion of telemedicine services. However, quality measures and barriers for physicians dealing with the rapid increase in patients have not been well described.
Materials and Methods: This study included 255 patients with orthopaedic complaints. Between 24 and 48 hours after the appointment, independent physicians, who did not participate in the initial appointment, contacted one another to assess the degree of satisfaction with the appointment, and whether there was a solution to the orthopaedic complaint.
Results: There was a need for referral for face-to-face consultation in only 13.8% of cases. When asked about the probability of recommending telemedicine to a friend/family member, the answer was 90.3%. The satisfaction rate with the service was 91.1% and 93.69% of patients would return for a telemedicine consultation. Telemedicine consultations solved the problem in 82.74% of cases.
Conclusions: Telemedicine care in orthopaedics proved to be a service modality with a high rate of satisfaction among the patients evaluated. Level of evidence III, Retrospective cohort study.
Competing Interests: All authors declare no potential conflict of interest related to this article.
Databáze: MEDLINE