| Autor: |
Russell D; Department of Sociology, 1801Appalachian State University, Boone, NC, USA.; Center for Home Care Policy & Research, 44198Visiting Nurse Service of New York, New York, NY, USA., Fong MC; Business Intelligence and Analytics, 44198Visiting Nurse Service of New York, New York, NY, USA., Gao O; Business Intelligence and Analytics, 44198Visiting Nurse Service of New York, New York, NY, USA., Lowenstein D; Business Intelligence and Analytics, 44198Visiting Nurse Service of New York, New York, NY, USA., Haas M; Business Intelligence and Analytics, 44198Visiting Nurse Service of New York, New York, NY, USA., Wiggins F; 1199SEIU Home Care Industry Education Fund, New York, NY, USA., Brickner C; Business Intelligence and Analytics, 44198Visiting Nurse Service of New York, New York, NY, USA., Franzosa E; Geriatric Research Education and Clinical Center (GRECC), 20071James J Peters VA Medical Center, Bronx, NY, USA.; Icahn School of Medicine at Mount Sinai, New York, NY, USA. |
| Abstrakt: |
As part of its Medicaid program restructuring, New York State funded 11 Workforce Investment Organizations (WIO) to support training initiatives for the long-term care workforce. Focusing on one WIO, this formative evaluation examined quality improvement training programs delivered to 11,163 Home Health Aides employed by home care agencies serving clients of Managed Long-Term Care plans. Results are presented from a thematic analysis of qualitative interviews with organizational and program stakeholders examining contextual factors influencing program objectives, implementation, barriers and facilitators, and perceived outcomes. Findings suggested that WIO training programs were implemented during a period of shifting organizational strategies alongside value-based payment reforms and challenges to aide recruitment and retention. Stakeholders appraised WIO training programs positively and valued program flexibility and facilitation of communication and collaboration between agencies and plans. However, delivery and implementation challenges existed, and industry-wide structural fragmentation led stakeholders to question the WIO's larger impact. |
