| Autor: |
Carper TL; Mental Health Service Line, Orlando VA Healthcare System., Hunley HA; Mental Health Service Line, Telemental Health and Technology Team, Edward J. Hines, Jr. VA Hospital., Myers US; Charleston Health Equity and Rural Outreach Innovation Center (HEROIC), Ralph H. Johnson VA Medical Center., Chen CK; VA New York Harbor Healthcare System., Birks AH; Mental Health Service Line, Ralph H. Johnson VA Medical Center., Williams KE; VISN 22 Mental Health Telehealth Hub., Lindsay JA; VA South Central Mental Illness Research, Education, and Clinical Center., Weaver K; Office of Mental Health and Suicide Prevention, Veterans Health Administration. |
| Abstrakt: |
The coronavirus disease (COVID-19) pandemic significantly accelerated the growth of telehealth services within the Veterans Health Administration (VHA), as the use of video conferencing to meet with Veterans in their homes increased tenfold in a 3-month period. A substantial portion of telehealth in VHA has traditionally comprised mental health services, and both the scope and volume of such services were significantly broadened in response to COVID-19 to allow for social distancing. The current article is a review of this mobilization from the framework of the People, Process, Technology, and Information model, with a particular highlight on the critical operational partnership between individual facilities providing care and the governing VHA program offices. Lessons learned and future goals for the sustainment and integration of telemental health services are also discussed. (PsycInfo Database Record (c) 2022 APA, all rights reserved). |
