Keepers of the House: A documentary.

Autor: Alexopoulos EA, Guinee EP; Duke University, Durham, North Carolina, USA., Stewart KA; Global Health and Cultural Anthropology, Duke University, Durham, North Carolina, USA., Brown CS; Department of Public Health Sciences, University of North Carolina-Charlotte, Charlotte, North Carolina, USA., Gold DT; Department of Psychiatry and Behavioral Sciences, Duke University, Durham, North Carolina, USA., Engle D; Practice of Medical Education and Assistant Dean for Assessment and Evaluation, Duke University School of Medicine, Durham, North Carolina, USA., Talenti F; Department of Communication, University of North Carolina-Chapel Hill, Chapel Hill, North Carolina, USA., Klevansky R, Barfield R; Memorial Health University Medical Center, Savannah, Georgia, USA., Ross E; Department of Orthopedics, Duke University School of Medicine, Durham, North Carolina, USA., Prose NS; Department of Dermatology and Pediatrics, Duke University Medical Center, Durham, North Carolina, USA.
Jazyk: angličtina
Zdroj: The clinical teacher [Clin Teach] 2022 Feb; Vol. 19 (1), pp. 36-41. Date of Electronic Publication: 2021 Nov 21.
DOI: 10.1111/tct.13439
Abstrakt: Background: Our documentary, Keepers of the House, highlights ways that hospital housekeepers, typically unnoticed care team members, provide emotional support for patients and their families. This film addresses a gap in education by emphasizing the importance of valuing and reflecting on the unique lived experiences of others.
Approach: We created this documentary to expose students to the experiences and perceptions of hospital housekeepers. A focus group with six hospital housekeepers informed an interview script for the film's creation. Nine additional housekeepers were then interviewed, which developed into a 15-min documentary. Healthcare students and educators from five disciplines viewed the documentary during their institution's Medical Education Day.
Evaluation: To expose students and educators to housekeepers' experiences, we designed our post-viewing survey to address whether the housekeepers' stories impacted their understanding of the role and value of these workers. Viewers were surprised by the depth and breadth of patient-housekeeper interactions, the trauma housekeepers experienced from patient loss and the pride housekeepers take in their work. The stories that touched the viewers varied but centred on connections between housekeepers and patients. Lessons learned focused on recognizing the contributions of unseen team members.
Implications: This innovative documentary amplifies the perspectives of voices rarely heard in healthcare. We aim to use this film, alongside its associated learning session, in education and grand round settings to foster discussion around empathy, valuing underrecognised team members and applying these insights in practice. This work can be disseminated to other institutions, further amplifying underrepresented narratives in healthcare.
(© 2021 The Authors. The Clinical Teacher published by Association for the Study of Medical Education and John Wiley & Sons Ltd.)
Databáze: MEDLINE
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