The Continuous Learning Cycle: A Multi-phase Post-occupancy Evaluation (POE) of Decentralized Nursing Unit Design.
| Autor: | Cai H; Department of Architecture, The University of Kansas, Lawrence, KS, USA., Spreckelmeyer K; Department of Architecture, The University of Kansas, Lawrence, KS, USA. |
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| Jazyk: | angličtina |
| Zdroj: | HERD [HERD] 2022 Apr; Vol. 15 (2), pp. 134-148. Date of Electronic Publication: 2021 Nov 09. |
| DOI: | 10.1177/19375867211051657 |
| Abstrakt: | Purpose: This study aims to demonstrate how multiphase postoccupancy evaluation (POE) research was integrated into multiple projects to develop a continuous learning cycle. Background: Despite the well-recognized importance of POE, few studies have reported how knowledge from POE is applied in new designs. Method: This study is developed as a multiphase POE that spanned 3 years and across three units. Phase I POE compared an existing unit (Unit A) in Hospital A and a new Unit B in Hospital B that has implemented innovative design features such as decentralized nurse stations. The idea was to understand the challenges of the existing facility in Hospital A and gather lessons learned from the new design in Unit B to inform the design of the Hospital A expansion (Unit C). After the new expansion was occupied, the Phase II POE was conducted using the same set of POE tools in both Unit C and Unit A. The POE applied the following methods: (1) patient room evaluations using the Center for Health Design standardized POE tools, (2) space syntax analysis of visibility, and (3) a pre- and postmove analysis of Press Ganey data. Results: The results demonstrated that by incorporating lessons learned from the Phase I POE, Unit C has further improvement on patient room design ratings, improved patient satisfaction, and better visibility among nurse work areas compared to Unit A and Unit B. Conclusions: The multiphase, multisite POE with standardized tools has demonstrated its value as an important tool for continuous design quality improvement. |
| Databáze: | MEDLINE |
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