Reciprocal dynamics between patients' choice of place and how they experience video consultations: A qualitative study.

Autor: Lüchau EC; Research Unit of General Practice, Department of Public Health, University of Southern Denmark, Odense, Denmark., Jepsen C; Department for the Study of Culture, University of Southern Denmark, Odense, Denmark., Grønning A; Department for the Study of Culture, University of Southern Denmark, Odense, Denmark., Hvidt EA; Research Unit of General Practice, Department of Public Health, University of Southern Denmark, Odense, Denmark.; Department for the Study of Culture, University of Southern Denmark, Odense, Denmark.
Jazyk: angličtina
Zdroj: Digital health [Digit Health] 2021 Oct 28; Vol. 7, pp. 20552076211052158. Date of Electronic Publication: 2021 Oct 28 (Print Publication: 2021).
DOI: 10.1177/20552076211052158
Abstrakt: Objective: To analyse the reciprocal dynamics between patients' choice of place and how they experience video consultations (VCs) with the general practitioner.
Methods: Qualitative, semi-structured interviews with 27 Danish patients were conducted over a period of 9 months, from February to October 2020. Interviews were analysed using thematic analysis. The analysis was guided by Nelly Oudshoorn's concept of technogeography of care.
Results: The following three themes were identified in the data: VC-home dynamics: balancing boundaries; VC-workplace dynamics: logistical considerations; and VC-body image dynamics: on-screen exposure.
Conclusions: Taking human geography and science and technology studies as our analytical point of departure, we used the concept of technogeography of care and demonstrated how the reciprocal dynamics between patients' choice of place and how they experience VC made boundaries fluid and complex between different contexts and places, such as the home, the workplace and the clinic. These boundaries were negotiated differently by the patients depending on their need for privacy, convenience and support. Additionally, VC reconfigured patients' and general practitioners' roles, increasing patients' responsibility in securing an appropriate health care setting.
Competing Interests: Declaration of conflicting interests: The authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
(© The Author(s) 2021.)
Databáze: MEDLINE