Online mental health care during the COVID-19 pandemic.

Autor:	Guedes ADC; Universidade Federal de Pelotas. Pelotas, Rio Grande do Sul, Brazil., Kantorski LP; Universidade Federal de Pelotas. Pelotas, Rio Grande do Sul, Brazil., Willrich JQ; Universidade Federal de Pelotas. Pelotas, Rio Grande do Sul, Brazil., Coimbra VCC; Universidade Federal de Pelotas. Pelotas, Rio Grande do Sul, Brazil., Wünsch CG; Universidade Federal do Mato Grosso. Cuiabá, Mato Grosso, Brazil., Sperb LCSO; Universidade Federal de Pelotas. Pelotas, Rio Grande do Sul, Brazil., Sperb CB; Universidade Federal de Pelotas. Pelotas, Rio Grande do Sul, Brazil.
Jazyk:	English; Portuguese
Zdroj:	Revista brasileira de enfermagem [Rev Bras Enferm] 2021 Oct 25; Vol. 75 (suppl 1), pp. e20210554. Date of Electronic Publication: 2021 Oct 25 (Print Publication: 2021).
DOI:	10.1590/0034-7167-2021-0554
Abstrakt:	Objective: Identify users, services, and reasons for seeking online mental health care during the COVID-19 pandemic. Methods: A descriptive, retrospective study, with documentary analysis of medical records of users served between April and July 2020. Results: Of the 258 accesses, 159 were complete, and 99 were offline messages. Although there were 61 (38.36%) consultations in May, in April, there were 49 (30.82%) in 18 days of reception. More than 89% of accesses were women between 40 and 59 years. Among the motivations in the search for care, anxiety, fear, depression, sadness, crying, stress, and suicidal ideation stand out. Final Considerations: Chat is a quick, early and short-wait intervention opportunity for people in need of mental health care. Therefore, the study emphasizes the importance of investing in the training of nursing professionals to act in mental health.
Databáze:	MEDLINE
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