Robot Authority in Human-Robot Teaming: Effects of Human-Likeness and Physical Embodiment on Compliance.

Autor: Haring KS; Humane Robot Technology Laboratory, Ritchie School of Engineering and Computer Science, Department of Computer Science, University of Denver, Denver, CO, United States., Satterfield KM; Transportation Research Center, Inc., East Liberty, OH, United States., Tossell CC; Department of Behavioral Sciences and Leadership, Warfighter Effectiveness Research Center, United States Air Force Academy, Colorado Springs, CO, United States., de Visser EJ; Department of Behavioral Sciences and Leadership, Warfighter Effectiveness Research Center, United States Air Force Academy, Colorado Springs, CO, United States., Lyons JR; Air Force Research Laboratory, Wright-Patterson AFB, Dayton, OH, United States., Mancuso VF; MIT Lincoln Laboratory, Massachusetts Institute of Technology, Boston, MA, United States., Finomore VS; Rockefeller Neuroscience Institute, University of West Virginia, Morgantown, WV, United States., Funke GJ; Air Force Research Laboratory, Wright-Patterson AFB, Dayton, OH, United States.
Jazyk: angličtina
Zdroj: Frontiers in psychology [Front Psychol] 2021 May 31; Vol. 12, pp. 625713. Date of Electronic Publication: 2021 May 31 (Print Publication: 2021).
DOI: 10.3389/fpsyg.2021.625713
Abstrakt: The anticipated social capabilities of robots may allow them to serve in authority roles as part of human-machine teams. To date, it is unclear if, and to what extent, human team members will comply with requests from their robotic teammates, and how such compliance compares to requests from human teammates. This research examined how the human-likeness and physical embodiment of a robot affect compliance to a robot's request to perseverate utilizing a novel task paradigm. Across a set of two studies, participants performed a visual search task while receiving ambiguous performance feedback. Compliance was evaluated when the participant requested to stop the task and the coach urged the participant to keep practicing multiple times. In the first study, the coach was either physically co-located with the participant or located remotely via a live-video. Coach type varied in human-likeness and included either a real human (confederate), a Nao robot, or a modified Roomba robot. The second study expanded on the first by including a Baxter robot as a coach and replicated the findings in a different sample population with a strict chain of command culture. Results from both studies showed that participants comply with the requests of a robot for up to 11 min. Compliance is less than to a human and embodiment and human-likeness on had weak effects on compliance.
Competing Interests: The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.
(Copyright © 2021 Haring, Satterfield, Tossell, de Visser, Lyons, Mancuso, Finomore and Funke.)
Databáze: MEDLINE