Impact of a Web-based Information and Referral Tool on Access to Federal and State Programs for Older Adults.

Autor: Napier A; RTI International, Research Triangle Park, North Carolina, USA., Rhodes B; RTI International, Research Triangle Park, North Carolina, USA., Khavjou O; RTI International, Research Triangle Park, North Carolina, USA., Knowles M; RTI International, Research Triangle Park, North Carolina, USA., Popham L; National Council on Aging, Arlington, Virginia, USA., Walsh EG; RTI International, Research Triangle Park, North Carolina, USA., Jones JM; RTI International, Research Triangle Park, North Carolina, USA.
Jazyk: angličtina
Zdroj: Journal of aging & social policy [J Aging Soc Policy] 2023 May 04; Vol. 35 (3), pp. 360-373. Date of Electronic Publication: 2021 May 20.
DOI: 10.1080/08959420.2021.1926206
Abstrakt: Federal and state governments provide a plethora of benefits programs intended to help older Americans, but take-up rates for the programs is low. BenefitsCheckUp® is an online tool intended to increase enrollment in these programs. To evaluate the impact of this national online screening tool providing individualized benefit information, we conducted a web survey of individuals who screened potentially eligible for programs including Supplemental Security Income, Medicaid, Medicare Savings Programs, Supplemental Nutrition Assistance Program, and energy assistance. Thirty-six percent of those surveyed applied for at least one benefit at an annualized, estimated average value of $2,865, and 20.5% enrolled, representing about 7% of the approximately 2 million site visitors age 60+. These results indicate that an online screening tool is a promising strategy for increasing benefit take-up rates among older adults with the value of benefits received far exceeding investments.
Databáze: MEDLINE