Usability and User Experience of Cognitive Intervention Technologies for Elderly People With MCI or Dementia: A Systematic Review.

Autor: Contreras-Somoza LM; Faculty of Psychology, University of Salamanca, Salamanca, Spain.; Department of Research and Development, Iberian Institute of Research in Psycho-Sciences, INTRAS Foundation, Zamora, Spain., Irazoki E; Faculty of Psychology, University of Salamanca, Salamanca, Spain.; Department of Research and Development, Iberian Institute of Research in Psycho-Sciences, INTRAS Foundation, Zamora, Spain., Toribio-Guzmán JM; Department of Research and Development, Iberian Institute of Research in Psycho-Sciences, INTRAS Foundation, Zamora, Spain., de la Torre-Díez I; Department of Signal Theory and Communications, University of Valladolid, Valladolid, Spain., Diaz-Baquero AA; Department of Research and Development, Iberian Institute of Research in Psycho-Sciences, INTRAS Foundation, Zamora, Spain.; Biomedical Research Institute of Salamanca, University of Salamanca, Salamanca, Spain., Parra-Vidales E; Department of Research and Development, Iberian Institute of Research in Psycho-Sciences, INTRAS Foundation, Zamora, Spain., Perea-Bartolomé MV; Faculty of Psychology, University of Salamanca, Salamanca, Spain., Franco-Martín MÁ; Faculty of Psychology, University of Salamanca, Salamanca, Spain.; Biomedical Research Institute of Salamanca, University of Salamanca, Salamanca, Spain.; Río Hortega Hospital's Psychiatry and Mental Health Service, Valladolid, Spain.; Zamora Public Welfare Complex, Zamora, Spain.
Jazyk: angličtina
Zdroj: Frontiers in psychology [Front Psychol] 2021 Apr 22; Vol. 12, pp. 636116. Date of Electronic Publication: 2021 Apr 22 (Print Publication: 2021).
DOI: 10.3389/fpsyg.2021.636116
Abstrakt: Introduction: Incorporating technology in cognitive interventions represents an innovation, making them more accessible, flexible, and cost-effective. This will not be feasible without adequate user-technology fit. Bearing in mind the importance of developing cognitive interventions whose technology is appropriate for elderly people with cognitive impairment, the objective of this systematic review was to find evidence about usability and user experience (UX) measurements and features of stimulation, training, and cognitive rehabilitation technologies for older adults with mild cognitive impairment (MCI) or dementia.
Method: The Medline, PubMed, Scopus, ScienceDirect, and PsycINFO databases were searched for literature published in the last 10 years (2009-2019), and three researchers independently reviewed potentially eligible studies, following specific inclusion criteria. A systematic review of the studies was conducted, presenting a qualitative synthesis of usability and UX measures with their outcomes, study characteristics and features of the cognitive intervention technologies.
Results: Ten studies were selected: five were cognitive stimulation and five were cognitive training. Most of them (60%) were computer-based programs with a serious game format. Efficiency and effectiveness were the most frequent measurements used for collecting objective usability data, showing that elderly people with cognitive impairment require more time (45%) and help (40%) but can complete tasks (60%). Regarding UX or subjective usability data, questionnaires and scales were the most used methods, reporting positive experience despite certain difficulties with the interface in five studies.
Conclusion: Measuring usability and UX in cognitive intervention technologies for older adults with MCI or dementia provides an integrated view that can contribute to their development according to the needs and characteristics of the target population. More research is required to include this population group in usability and UX studies, as well as standardized tools and consensus on the relationship of these terms to guarantee the future effectiveness of cognitive intervention technologies.
Review Registration: This review was registered in the PROSPERO (CRD42020158147) International Register of Systematic Review Protocols.
Competing Interests: The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest. The handling editor declared a shared affiliation with several of the authors EI, AD-B, MP-B at time of review.
(Copyright © 2021 Contreras-Somoza, Irazoki, Toribio-Guzmán, de la Torre-Díez, Diaz-Baquero, Parra-Vidales, Perea-Bartolomé and Franco-Martín.)
Databáze: MEDLINE