Caught in the Middle: How and When Psychological Contract Breach by Subordinates Relates to Weekly Emotional Exhaustion of Supervisors.
| Autor: | de Jong JP; Institute for Management Research, Radboud University Nijmegen, Nijmegen, Netherlands., Clinton M; King's College London, London, United Kingdom., Bal M; Department of Management, University of Lincoln, Lincoln, United Kingdom., Van Der Heijden B; Institute for Management Research, Radboud University Nijmegen, Nijmegen, Netherlands.; Faculty of Management, Open Universiteit, Heerlen, Netherlands.; Department of Marketing, Innovation and Organisation, Ghent University, Ghent, Belgium.; Business School, Hubei University, Wuhan, China.; Kingston Business School, Kingston University, Kingston upon Thames, London, United Kingdom. |
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| Jazyk: | angličtina |
| Zdroj: | Frontiers in psychology [Front Psychol] 2021 Jan 13; Vol. 11, pp. 464774. Date of Electronic Publication: 2021 Jan 13 (Print Publication: 2020). |
| DOI: | 10.3389/fpsyg.2020.464774 |
| Abstrakt: | In psychological contract research, the side of the supervisor is strongly underexposed. However, supervisors are responsible for maintaining relationships with both their subordinates and senior management and are likely to be influenced by events unfolding in these relationships. In this study, we state that supervisor well-being may be affected by subordinates who fail to meet their obligations. This study adds to psychological contract research by developing an understanding of how and when subordinate psychological contract breach (PCB) is associated with supervisor emotional exhaustion. Through a weekly diary survey among 56 Dutch supervisors, we test hypotheses about the relationships between subordinate PCB and the emotional exhaustion of the supervisor, the mediating role of perceptions of performance pressure by the supervisor in this relationship, and the moderating role of i-deals between the supervisor and senior management. Multilevel analyses support the first two hypotheses, but contradictory to our expectations show that the positive association between subordinate PCB and the emotional exhaustion of the supervisor is strengthened when the supervisor has high levels of i-deals with senior management. We discuss the findings in relation to their contribution to psychological contract theory. Competing Interests: The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest. (Copyright © 2021 de Jong, Clinton, Bal and Van Der Heijden.) |
| Databáze: | MEDLINE |
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