Partnerships in nursing homes: How do family caregivers of residents with dementia perceive collaboration with staff?

Autor:	Hoek LJ; Department of Health Services Research, Care and Public Health Research Institute (CAPHRI), 5211Maastricht University, Maastricht, the Netherlands., van Haastregt JC; Department of Health Services Research, Care and Public Health Research Institute (CAPHRI), 5211Maastricht University, Maastricht, the Netherlands., de Vries E; Department of Health Services Research, Care and Public Health Research Institute (CAPHRI), 5211Maastricht University, Maastricht, the Netherlands., Backhaus R; Department of Health Services Research, Care and Public Health Research Institute (CAPHRI), 5211Maastricht University, Maastricht, the Netherlands., Hamers JP; Department of Health Services Research, Care and Public Health Research Institute (CAPHRI), 5211Maastricht University, Maastricht, the Netherlands., Verbeek H; Department of Health Services Research, Care and Public Health Research Institute (CAPHRI), 5211Maastricht University, Maastricht, the Netherlands.
Jazyk:	angličtina
Zdroj:	Dementia (London, England) [Dementia (London)] 2021 Jul; Vol. 20 (5), pp. 1631-1648. Date of Electronic Publication: 2020 Sep 25.
DOI:	10.1177/1471301220962235
Abstrakt:	Background: Partnerships between family and nursing staff in nursing homes are essential to address residents' needs and wishes. Collaboration is needed to create partnerships; nonetheless, challenges exist. Aim: This study aimed to gain insights into the experiences of families collaborating with staff. Method: Semi-structured interviews were held with 30 family caregivers of nursing home residents with dementia. Findings: Data reflected three themes, which shaped collaboration with staff from families' perspective, 'communication', 'trust and dependency' and 'involvement'. Discussion: Good communication appeared to be a requisite condition for having trust in staff and quality of involvement in residents' life. Good communication was described as having informal contact with staff, which enabled family and staff to build a personal connection. Consequently, this seemed to increase trust and satisfaction regarding involvement. Conclusion: Findings suggest that increasing informal contact and building a personal connection should be a priority for staff in order to improve collaboration and to create partnerships with families.
Databáze:	MEDLINE
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