Raising the Bar: Using Simulation to Advance Staff Competency Regarding the Patient Experience.

Autor: Medland J; Jacqueline Medland, PhD, RN, NEA-BC, is Principal, MedValence, Inc., Darien, Illinois. Katrina Nolan, BA, MA, is a Content Specialist at Providence Life Services. Annmarie McDonagh, DNP, MBA, RN, is the Director of ED and Trauma Services at Stroger Hospital of Cook County., Nolan K, McDonagh A
Jazyk: angličtina
Zdroj: Journal for nurses in professional development [J Nurses Prof Dev] 2020 Sep/Oct; Vol. 36 (5), pp. 294-298.
DOI: 10.1097/NND.0000000000000644
Abstrakt: This article describes one hospital's use of simulation to improve the knowledge, skills, and abilities of an emergency department team regarding the patient experience. Step-by-step instructions are provided on how to conduct the simulations in a way that allows for the practice of new skills in a safe environment-one that promotes reflection, feedback, and learning.
Databáze: MEDLINE