Promoting civility in nursing practice using systems thinking: Evidence-based teaching strategies for nurse educators.
| Autor: | Stalter AM; Wright State University College of Nursing and Health, Dayton, Ohio., Phillips JM; Indiana University School of Nursing, Indianapolis, Indiana., Goldschmidt KA; College of Nursing and Health Professions, Drexel University, Philadelphia, Pennsylvania., Brodhead J; Department of Nursing, Daemen College, Amherst, New York., Ruggiero JS; Nursing Department, New Jersey City University, Scotch Plains, New Jersey., Scardaville DL; New Jersey City University, Jersey City, New Jersey., McKay M; University of Miami School of Nursing and Health Studies, Coral Gables, Florida., Bonnett PL; University of Akron, Akron, Ohio., Merriam D; Department of Nursing, Daemen College, Amherst, New York. |
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| Jazyk: | angličtina |
| Zdroj: | Nursing forum [Nurs Forum] 2020 Nov; Vol. 55 (4), pp. 754-762. Date of Electronic Publication: 2020 Aug 06. |
| DOI: | 10.1111/nuf.12493 |
| Abstrakt: | There is a critical need for nurse educators to promote civility in nursing practice using systems thinking to promote quality and safety and improve patient outcomes by preventing undue patient harm. In this article, evidence is synthesized in order that readers can recognize, respond and manage workplace incivility. Systems thinking is introduced as a best practice solution for advancing a civil workplace culture. The author-created Systems Awareness Model, adapted for civility awareness, guides nurse educators with evidence-based strategies for teaching nurses the essential skills to promoting a civility culture within health systems. The strategies can be used by nurse educators in practice to interface workplace application. Proposed examples of evaluation methods are aligned with the teaching strategies. The purpose of this article is to provide nurse educators in practice with evidence-based teaching strategies and evaluation methods to address incivility in health care using a systems thinking perspective. (© 2020 Wiley Periodicals LLC.) |
| Databáze: | MEDLINE |
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