Themes Related to Experienced Quality of Care in Nursing Homes From the Resident's Perspective: A Systematic Literature Review and Thematic Synthesis.

Autor: Sion KYJ; Maastricht University, the Netherlands., Verbeek H; Maastricht University, the Netherlands., Zwakhalen SMG; Maastricht University, the Netherlands., Odekerken-Schröder G; Maastricht University, the Netherlands., Schols JMGA; Maastricht University, the Netherlands., Hamers JPH; Maastricht University, the Netherlands.
Jazyk: angličtina
Zdroj: Gerontology & geriatric medicine [Gerontol Geriatr Med] 2020 Jun 25; Vol. 6, pp. 2333721420931964. Date of Electronic Publication: 2020 Jun 25 (Print Publication: 2020).
DOI: 10.1177/2333721420931964
Abstrakt: Background: The culture change from task-centered care to person- and relationship-centered care has resulted in the resident's voice gaining importance when assessing experienced quality of care in nursing homes. This review aimed to identify which factors contribute to experienced quality of care in nursing homes worldwide from the resident's perspective. Method: A systematic literature review and thematic data synthesis were performed. The databases PubMed, Cumulative Index to Nursing and Allied Health Literature (CINAHL), PsycInfo, and Business Source Complete were searched to identify qualitative studies aimed at retrieving factors related to residents' experienced quality of care in nursing homes. Only studies in which residents themselves were interviewed were included. Results: This literature review included 27 publications covering 14 countries. Thematic analysis revealed three overarching themes related to residents' care experiences: (a) The nursing home environment consisted of the physical environment and caring environment, (b) individual aspects of living in the nursing home consisted of personhood and coping with change, and (c) social engagement consisted of meaningful relationships and care provision. Discussion: To achieve high experienced quality of care in nursing homes, residents' care experiences need to be assessed and used in quality management.
Competing Interests: Declaration of Conflicting Interests: The authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
(© The Author(s) 2020.)
Databáze: MEDLINE