Handover communication in intensive therapy: nursing team meanings and practices.

Autor: Santos GRDSD; Universidade Federal do Rio de Janeiro (UFRJ), Escola de Enfermagem Anna Nery, Departamento de Enfermagem Fundamental. Rio de Janeiro, Rio de Janeiro, Brasil., Barros FM; Universidade Federal do Rio de Janeiro (UFRJ), Escola de Enfermagem Anna Nery, Departamento de Enfermagem Fundamental. Rio de Janeiro, Rio de Janeiro, Brasil., Silva RCD; Universidade Federal do Rio de Janeiro (UFRJ), Escola de Enfermagem Anna Nery, Departamento de Enfermagem Fundamental. Rio de Janeiro, Rio de Janeiro, Brasil.
Jazyk: English; Portuguese
Zdroj: Revista gaucha de enfermagem [Rev Gaucha Enferm] 2020 Apr 09; Vol. 41, pp. e20180436. Date of Electronic Publication: 2020 Apr 09 (Print Publication: 2020).
DOI: 10.1590/1983-1447.2020.20180436
Abstrakt: Objective: To analyze the meanings built by the nursing team regarding communication at shift handover in intensive care units.
Method: A qualitative study, grounded on the theoretical framework of Berlo, was developed in the intensive care unit of a hospital in Rio de Janeiro with the nursing team participating in the handover process or working with patient care. Observation and interviews were conducted, with a thorough description of the data and thematic content analysis.
Results: There is acknowledgment of the meaning of handover in nursing care, which is expressed in behaviors aimed at avoiding inefficacy or the incorrect perception of communication; on the other hand, there is little participation of nursing technicians, with side talks, lack of attention and incomplete information, which compromises their effectiveness.
Conclusion: Professionals should understand their role in the communication process by playing it with active participation to reduce handover noises.
Databáze: MEDLINE