Addressing medical errors: an intervention protocol for nursing professionals.
| Autor: | Pérez CD; Universidad Pontificia de Salamanca, Facultad de Ciencias de la Salud 'Salus Infirmorum', Madrid, Spain., Fuentes PS; Universidad Rey Juan Carlos de Madrid, Madrid, Spain., García EJ; Universidad Pontificia de Salamanca, Facultad de Ciencias de la Salud 'Salus Infirmorum', Madrid, Spain. |
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| Jazyk: | English; Spanish; Castilian |
| Zdroj: | Revista da Escola de Enfermagem da U S P [Rev Esc Enferm USP] 2019 Jul 29; Vol. 53, pp. e03463. Date of Electronic Publication: 2019 Jul 29. |
| DOI: | 10.1590/S1980-220X2018012703463 |
| Abstrakt: | Objective: To identify the types of interventions that should be included in an organizational protocol for responding to serious adverse events involving nursing staff. Method: A descriptive exploratory study was conducted in the Autonomous Community of Madrid, Spain using a questionnaire. Results: 248 nurses have participated. The respondents prioritized the following interventions for inclusion in the protocol: legal advice (86.5% of participants) and counseling (82.4% of participants). Over two-thirds of the nurses (69.3%) showed that they would like to receive guidance on how to record adverse events on the patient's medical records, while 64.8% showed that they would like to receive advice on assurances and legal safeguards in relation to the health organization's medical error notification system and 54.5% endorsed refresher training. Compulsory temporary or permanent transfer of nursing staff involved in adverse events was one of the least popular interventions (3.3% of participants). Conclusion: The nurses prioritized counseling, legal advice, training in communication techniques, and refresher training to address the consequences of adverse events and discarded the possibility of compulsory temporary or permanent transfer. |
| Databáze: | MEDLINE |
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