Nursing workers health and patient safety: the look of nurse managers.

Autor: Baptista PC; Departamento de Orientação Profissional, Escola de Enfermagem, Universidade de São Paulo, São Paulo, SP, Brasil., Pustiglione M; Centro de Vigilância Sanitária, Secretaria do Estado de Saúde de São Paulo, São Paulo, SP, Brasil., Almeida MC; Escola de Enfermagem, Universidade de São Paulo, São Paulo, SP, Brasil., Felli VE; Departamento de Orientação Profissional, Escola de Enfermagem, Universidade de São Paulo, São Paulo, SP, Brasil., Garzin AC; Escola de Enfermagem, Universidade de São Paulo, São Paulo, SP, Brasil., Melleiro MM; Departamento de Orientação Profissional, Escola de Enfermagem, Universidade de São Paulo, São Paulo, SP, Brasil.
Jazyk: English; Portuguese
Zdroj: Revista da Escola de Enfermagem da U S P [Rev Esc Enferm USP] 2015 Dec; Vol. 49 Spec No, pp. 122-8.
DOI: 10.1590/S0080-623420150000800017
Abstrakt: Objective To understand the perception of nurse managers about the relationship between nursing workers health and patient safety. Method A qualitative survey was conducted using the social phenomenology approach of Alfred Schütz, accomplished through individual interviews with nine nurse managers from five Brazilian university hospitals. Results Nurse managers' perception of the relationship between nursing workers health and patient safety was evidenced in the following categories: "The suffering to balance workers health and patient safety" and "Interventions in everyday work life". Conclusion Managers' experience showed an everyday work life marked by suffering and concern, due to high rates of absenteeism and presenteeism resulting from illness and incapability of workers, and the need to ensure patient safety through qualified nursing care.
Databáze: MEDLINE