[Pediatric consultation receptionist, at the crossroads of two professions].
| Autor: | Marchand-Tonel C; Institut de formation, recherche, animation, sanitaire et social, 2 bis rue Émile Pelletier, 31100 Toulouse, France. Electronic address: clairemt@hotmail.fr. |
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| Jazyk: | francouzština |
| Zdroj: | Soins. Pediatrie, puericulture [Soins Pediatr Pueric] 2015 Sep-Oct (286), pp. 39-42. |
| DOI: | 10.1016/j.spp.2015.07.007 |
| Abstrakt: | As part of the reorganisation of a paediatric consultations department, the observation of the reception staff and its analysis opened up a discussion around the hospital's usual approach of separating administrative and nursing activities. Focusing on theoretical concepts of clinical analysis of work, the fonction of the reception staff was analysed in detail, revealing at the same time its invisible, often indescribable character. (Copyright © 2015 Elsevier Masson SAS. All rights reserved.) |
| Databáze: | MEDLINE |
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