Implementing the Friends and Family Test.
| Autor: | Mcintyre L, Davies K, Fox C, Taft J |
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| Jazyk: | angličtina |
| Zdroj: | Nursing times [Nurs Times] 2014 Nov 5-11; Vol. 110 (45), pp. 12-4. |
| Abstrakt: | This article discusses the background to the Friends and Family Test, highlighting the commitment to improve the patient experience. It also demonstrates how patient feedback was used to improve services in Aintree University Hospital Foundation Trust. |
| Databáze: | MEDLINE |
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