Implementing handoff communication.

Autor: Ardoin KB; University of Louisiana, Lafayette College of Nursing and Allied Health Professions. kaa9435@louisiana.edu, Broussard L
Jazyk: angličtina
Zdroj: Journal for nurses in staff development : JNSD : official journal of the National Nursing Staff Development Organization [J Nurses Staff Dev] 2011 May-Jun; Vol. 27 (3), pp. 128-35.
DOI: 10.1097/NND.0b013e318217b3dd
Abstrakt: Healthcare systems are seeking assistance from other well-known industries for a solution to issues related to handoff communication, the system for relaying patient information from one caregiver to another. Although the handoff should provide accurate information about a patient's care, treatment, services, and condition, inconsistencies in communication among practitioners exist. This lack of consistent messages prompted staff development nurses in a community hospital to introduce the SBAR process (situation, background, assessment, and recommendation) as the standard for handoff communication to reduce errors and improve patient safety.
Databáze: MEDLINE