| Abstrakt: |
Abbott Northwestern hopes to continue learning and sharing its lessons as the teams execute their plans. The results of Innovation are expected to include the following: Improved care for patients and their families. Improved working environment for employees. Improved service to other customers' needs. Improved operating costs. The hospital further expects to begin showing tangible results within the next year. Achieving these results requires implementation, and the implementation details are currently uncertain. Like an explorer crossing an uncharted ocean, Abbott Northwestern does not know exactly where and how it will land on the other shore, but it is surely committed to getting there. Having this chance to make a such a journey is frightening for most of those involved. For some, it is fear of the uncertainty of change, while for others, it is the fear of losing the comfort of the present system. And still others of us fear that we may not reach as far as we can. |
