Using total quality management to improve patient relations programs.
| Autor: | Morgan JP; USAF Medical Center, Wright-Patterson Air Force Base, OH., Shields DW |
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| Jazyk: | angličtina |
| Zdroj: | Journal of quality assurance : a publication of the National Association of Quality Assurance Professionals [J Qual Assur] 1990 Sep-Oct; Vol. 12 (4), pp. 38-41. |
| DOI: | 10.1111/j.1945-1474.1990.tb00084.x |
| Databáze: | MEDLINE |
| Externí odkaz: |
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