Understanding Everyday Incivility : Why Are They So Rude?. [elektronicky zdroj]

Autor: Lane, Shelley D.
Jazyk: angličtina
Informace o vydání: Blue Ridge Summit : Rowman & Littlefield Publishers, 2017.
Předmět:
Druh dokumentu: Online; Non-fiction; Electronic document
Abstrakt: Summary: Diving into the annoying behaviors that color our day-to-day interactions with other people, author Shelley D. Lane considers why we label certain acts as rude, crude, or selfish and others as polite and proper. This book offers strategies for responding effectively and appropriately to what we may interpret as incivility.
Databáze: Vybrané kolekce e-knih