CXone@home is Expanded to Include Workforce Engagement Suite to Ensure Agent Productivity While Working at Home

Autor: NICE inContact
Zdroj: Business Wire (English). 04/16/2020.
Abstrakt: NICE inContact, a NICE business (Nasdaq: NICE) and the leader in cloud contact center solutions, today announced that its CXone@home offering has been expanded to include the complete suite of workforce engagement and optimization (WFO) capabilities to ensure agents are productive while working from home. [ABSTRACT FROM PUBLISHER]
Databáze: Regional Business News
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