Accenture Invests in Cresta to Improve Efficiency and Productivity in Contact Centers with Generative AI

Autor: Accenture
Zdroj: Business Wire (English). 11/19/2024.
Abstrakt: Accenture (NYSE: ACN) has invested, through Accenture Ventures, in Cresta, a company that has developed an AI-powered platform designed for contact centers. As part of this investment, Accenture plans to integrate Cresta’s AI software capabilities into Accenture’s AI Refinery™️ a comprehensive platform that helps clients to build custom AI models that meet their unique business needs. [ABSTRACT FROM PUBLISHER]
Databáze: Regional Business News
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