Combatting Bad Reviews: Whatever You Do, Don't Ignore Them.

Autor: Holmes, Ryan (AUTHOR), Cohen, David (AUTHOR), Webb, Maynard (AUTHOR)
Předmět:
Zdroj: Wall Street Journal - Eastern Edition. 12/12/2013, Vol. 262 Issue 139, pB4-B4. 1/6p. 1 Color Photograph, 3 Black and White Photographs.
Abstrakt: The article presents suggestions on how small businesses should handle bad reviews left by consumers on public Web forums including Yelp and Facebook, with tips from entrepreneurs and venture capitalists including Ryan Holmes, David Cohen, and Maynard Webb.
Databáze: Regional Business News