ORDER FULFILLMENT DELIVERING THE E-PROMISE.

Autor: Schlesinger, Joseph, Cook, Miles, Rigby, Darrell, Chu, Julian
Předmět:
Zdroj: Ivey Business Journal. Jul/Aug2001, Vol. 65 Issue 6, p14. 6p. 1 Color Photograph, 2 Diagrams, 1 Graph.
Abstrakt: Discusses logistics and order fulfillment strategies of companies through the Internet. Result of a survey of online retail customers; Key questions managers need to focus on to win loyal customers; Range of customer expectations; Effect of the delivery strategy of Webvan; Role of information technology structure; Benefits of Web-based technology.
Databáze: Regional Business News