| Autor: |
Fickenscher, Lisa |
| Předmět: |
|
| Zdroj: |
Crain's New York Business. 7/16/2007, Vol. 23 Issue 29, p31-32. 2p. 1 Color Photograph. |
| Abstrakt: |
The article discusses key issues concerning mystery shopping, which scrutinizes the quality of customer service at various establishments in the hospitality industry of New York City in 2007. Mystery shoppers examine various aspects of a commercial establishment's operations including the cleanliness of facilities and the quality of service offered by staff. |
| Databáze: |
Regional Business News |
| Externí odkaz: |
|
|
Nepřihlášeným uživatelům se plný text nezobrazuje |
K zobrazení výsledku je třeba se přihlásit.
|
