Call centers' pay practices get pressure from lawsuits.

Autor:	Drury, Tracey
Předmět:	CLASS actions, CLIENTLOGIC Corp., WAGES, CALL centers, ACTIONS & defenses (Law)
Zdroj:	Buffalo Law Journal. 6/13/2005, Vol. 77 Issue 47, p1-21. 2p.
Abstrakt:	Reports a class-action lawsuit filed against call center ClientLogic for its pay practices. Decision of ClientLogic's former employees to join the lawsuit; Argument of a Amit Shankardass, ClientLogic's senior vice president for marketing, against the claims; Practice of the call center industry in the area of Buffalo, New York.
Databáze:	Regional Business News
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