Managing Customer Profits: The Power of Habits.

Autor: SHAH, DENISH1,2 shah@gsu.edu, KUMAR, V.3,4,5,6,7 vk@gsu.edu, KIM, KIHYUN HANNAH8 kkim21@gsu.edu
Zdroj: Journal of Marketing Research (JMR). Dec2014, Vol. 51 Issue 6, p726-741. 16p.
Databáze: Business Source Ultimate