Korean Business Letters: Strategies for Effective Complaints in Cross-Cultural Communication.
| Autor: | Park, Mi Young1, Dillon, W. Tracy2 dillont@pdx.edu, Mitchell, Kenneth L.3 |
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| Zdroj: | Journal of Business Communication. Jul98, Vol. 35 Issue 3, p328-345. 18p. |
| Databáze: | Business Source Ultimate |
| Externí odkaz: |
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