Impact of Malcolm Baldrige National Quality Award Criteria on organizational quality performance.
| Autor: | Lee, S. M.1 slee1@unl.edu, Rho, B.-H.2, Lee, S.-G.1 |
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| Zdroj: | International Journal of Production Research. 6/15/2003, Vol. 41 Issue 9, p2003-2020. 18p. 3 Diagrams, 6 Charts. |
| Databáze: | Business Source Ultimate |
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