An Empirical Investigation of the Causal Determinants of Customer Satisfaction: A Study of Indian Banks.
| Autor: | Pareek, Vandana1 vandanapareek1@gmail.com |
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| Zdroj: | IUP Journal of Management Research. Apr2014, Vol. 13 Issue 2, p55-73. 19p. |
| Databáze: | Business Source Ultimate |
| Externí odkaz: |
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