Strategies for Change in the Service Sector: The Global Telecommunications Industry.
Autor: | Dowling, Michael J., Boulton, William R., Elliott, Sidney W. |
---|---|
Zdroj: | California Management Review. Spring94, Vol. 36 Issue 3, p57-88. 32p. 6 Diagrams. |
Databáze: | Business Source Ultimate |
Externí odkaz: |