EMPLOYEE PERCEPTION OF SERVICE QUALITY: A COMPARISON BETWEEN PUBLIC SECTOR BANKS AND PRIVATE SECTOR BANKS IN KARNATAKA, INDIA.

Autor: Daniel, Linda Nalini1 linda.suku@gmail.com, Alamelumangai, R.2 mangai1905@gmail.com
Zdroj: Annamalai International Journal of Business Studies & Research. Nov2013, Vol. 5 Issue 1, p68-78. 11p. 4 Charts.
Databáze: Business Source Ultimate