EMPLOYEE PERCEPTION OF SERVICE QUALITY: A COMPARISON BETWEEN PUBLIC SECTOR BANKS AND PRIVATE SECTOR BANKS IN KARNATAKA, INDIA.
Autor: | Daniel, Linda Nalini1 linda.suku@gmail.com, Alamelumangai, R.2 mangai1905@gmail.com |
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Zdroj: | Annamalai International Journal of Business Studies & Research. Nov2013, Vol. 5 Issue 1, p68-78. 11p. 4 Charts. |
Databáze: | Business Source Ultimate |
Externí odkaz: |