Retail Service Quality's Impact on Value Delivery & Customer Satisfaction in a Retail Store Environment.
| Autor: | Bawa, Pardeep1, Gupta, B. L.2, Sharma, Bhavna3 |
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| Zdroj: | Journal of Marketing & Communication. May-Aug2013, Vol. 8 Issue 4, p37-43. 7p. 2 Diagrams, 4 Charts. |
| Databáze: | Business Source Ultimate |
| Externí odkaz: |
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