The experience of work in India's domestic call centre industry.

Autor: Taylor, Phil1 (AUTHOR) philip.taylor@strath.ac.uk, D'Cruz, Premilla2 (AUTHOR), Noronha, Ernesto2 (AUTHOR), Scholarios, Dora1 (AUTHOR)
Zdroj: International Journal of Human Resource Management. Jan2013, Vol. 24 Issue 2, p436-452. 17p. 3 Charts.
Databáze: Business Source Ultimate
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