AN EXAMINATION OF THE RELATIONSHIPS AND INTERACTIONS AMONG PRODUCT, BRAND, PERSONAL AND SERVICE PROVIDER LOYALTY.
| Autor: | Salegna, Gary J.1 gsalegn@ilstu.edu, Fazel, Farzaneh1 |
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| Zdroj: | Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior. 2011, Vol. 24, p41-55. 14p. |
| Databáze: | Business Source Ultimate |
| Externí odkaz: |
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