A STUDY OF SERVICE ETHNOCENTRISM AND ITS RELATIONSHIP WITH SOCIAL CONNECTEDNESS.

Autor: Vivek, Shiri D.1, Patwardhan, Abhijit M.2, Dalela, Vivek3
Zdroj: Journal of Services Research. Oct2011, Vol. 11 Issue 2, p7-29. 23p. 2 Diagrams, 3 Charts.
Databáze: Business Source Ultimate